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Integration of Knowledge Base with SharePoint

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Unify your enterprise knowledge by integrating SharePoint directly into the ALVAO Knowledge Base. Instead of switching between systems to find answers, this integration automatically shares key documents and articles from SharePoint right into ALVAO self-service and the agent ticket interface. Whether users are resolving issues through self-service or IT teams are fulfilling a routine service request or incident, this service management integration delivers accurate SharePoint resources exactly where they are needed. Product links: ALVAO Service Desk - https://www.alvao.com/en/service-desk ALVAO IT Service Management - http://alvao.com/en/itsm-for-microsoft ALVAO integrations - https://www.alvao.com/en/integration Try ALVAO for yourself: Schedule a 1-to-1 demo with our ITSM experts ➡️ https://www.alvao.com/en/demo-alvao Start Free Trial ➡️ https://www.alvao.com/en/try-free-alvao Follow us on social: https://www.linkedin.com/company/alvao/ https://www.facebook.com/alvao.cz #servicedesk #microsoft #itmanagement #itservicemanagement #sharepoint #microsoft365 #knowledgebase

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Ticket Form Editor1:22

Ticket Form Editor

The new Ticket Form Editor makes it easy to customize your Service Desk ticket submission forms. You can quickly add…

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